Patient Portal FAQ’s
Welcome to FollowMyHealth Patient Portal information page. Below are a few frequently asked questions that will help you learn more about the patient portal.
If you have already created an account, you can log in here. If you wish to create an account, please contact our office at: 313-886-8787.
What is FollowMyHealth Patient Portal? The Patient Portal is an online resource that allows you to easily communicate with your physician’s office.
What are the benefits? The patient portal will provide you with a lot of information and features without having to wait in line or pick up the phone! Here are a few of the features:
- Request an appointment
- View your test and lab results
- Request Rx Refills
- Send your doctor a secure message
- Access your medical records
- Set and keep track of wellness goals
- Access reliable health-related education materials
Why would I want an account? When life gets busy, remembering to call to schedule an appointment or request Rx refills can be hard. The Patient Portal allows you to use any of the features 24/7, 365 days a year. No more waiting until the office opens!
Is it secure? Yes, FollowMyHealth Patient Portal takes every step to make sure you can send and receive private health information in a safe, secure environment.
Can I pay my bill online? Currently, we do not offer online bill pay; however, make sure to check back in the future for updates!
Is there a fee to set up an account? No, FollowMyHealth Patient Portal is free to all of our patients!
When I send a message to my doctor, when should I expect to hear back from him? You can expect a response from your doctor within 1-2 business days. The Patient Portal isn’t designed to take the place of your face-to-face visits, so if a question is too complex or cannot be answered through a message, your physician may ask you to schedule an appointment. Please note, our doctors make every effort to check messages daily, but the portal is not for use in the case of an emergency.
Can I use the FollowMyHealth Patient Portal for emergencies? No, if you have a question that needs immediate response, please call the office at 313-886-8787. If you or someone around you is experiencing a life-threatening emergency, dial 911.
How do I access my portal account once I have created it? You can log onto the portal from our website: www.scsp.net or by visiting scsp.followmyhealth.com